During Workshop 2 in Week 6, we dissected and analyzed the core bottlenecks of the internship application cycle. By deploying a **Fishbone Diagram**, we systematically isolated key technical and behavioral factors, allowing us to understand user frustrations beyond surface-level symptoms.
Moving into Workshop 3 (Week 8 to Week 9), our focus shifted toward actionable ideation. We adopted the structured **QADIM method** to framework our solutions, ensuring every proposed module directly answered a validated user pain point while remaining technologically feasible.
This analytical phase was crucial. By balancing root-cause exploration with methodical ideation, we successfully moved from a vague problem space into defining practical, targeted features for the Smart Intern ecosystem.